Our Patient Support Center is always ready to lend a helping hand. Walk-in hours are available at our Riverside Health Center. Here are some of the services we provide:
Sliding-Fee Scale Financial Assistance Program
CHCB offers a Sliding-Fee Scale to help income-eligible patients pay for their care. If you are low-income, don’t have health/dental insurance or have high deductibles, this program can help. For patients enrolled in Medicare, the Sliding-Fee Scale can be applied to Medicare co-insurance. To enroll, bring in identification and two forms of proof of income; pay stubs or your latest tax return. Patient Support staff will guide you through the application or fill it out and mail it. The application is available in seven additional languages, which can be found here. For questions regarding eligibility for our Financial Assistance Programs, please contact Patient Support Services at 802-264-8124 or firstname.lastname@example.org.
Vermont Health Connect and Medicaid/Medicare Enrollment
CHCB offers certified Vermont Health Connect navigators to help you enroll and explain the plans. We’re here to help CHCB patients with insurance forms, navigate the website and connect you to benefits. For Medicare enrollment, we refer to AgeWell’s State Health Insurance Assistance Program.
Patient Support staff will connect you to the Community Health Pharmacy (CHP). CHP gives you great prices on your prescriptions and offers a handy mail order service. We’ll also work with you to find the best price on your prescription from local pharmacies.
We understand our patients may not have easy access to a vehicle when getting to and from CHCB appointments. CHCB offers bus vouchers and taxi assistance to patients who qualify. For bus route information, please visit Green Mountain Transit (GMT).