If lack of English language skills presents a barrier for access to care, patients have the right to an interpreter at no cost. At CHCB, telephone interpreters are the preferred method at all of our sites, ensuring both consistent quality and confidentiality. For deaf patients, both in-person and video interpreting are available.
An average of 22 different languages is requested monthly through our interpreter service, and 17% of all patient visits use interpreter support. CHCB also offers a personalized welcome orientation to newly-arrived refugees, asylees and immigrants at our Riverside Health Center. For more information, or to make an appointment, please contact Guylaine Daoust at 802-264-8166 or gdaoust@chcb.org.