Dental Updates as of June 1, 2020
As we adjust to the new realities of tightly managing patient flow and restrictions within the waiting rooms, we are slowly adding both Dentists and Hygienists back to our schedules in June. However, our triage staff is reaching out to all patients to reschedule appointments through the end of the year.
- We are not currently accepting new dental patients.
- We are not scheduling or rescheduling Hygiene appointments at this time, so please be patient and our staff will be in touch.
As always, we are taking every precaution to keep you and our staff as safe as possible during the current COVID-19 situation. We ask that you please observe the following to help protect the health and safety of everyone and are very grateful for your cooperation:
- Please wear a mask upon entering the building.
- Please come to a visit by yourself and leave other family members either at home or in the car. Patients under 18 may bring one parent/guardian.
- We will ask you to use the provided hand sanitizer upon entering and leaving the building.
- There will be a CHCB staff member wearing personal protective equipment (masks etc.) at the entrance to take your temperature. If it is over 99.5 degrees, you will be asked to return to your vehicle and you will be called to discuss the plan for your visit.
- After screening, you will be directed to the appropriate area to check-in for your appointment. Please follow the signs that help ensure adequate distancing between fellow patients.
- If, on the day of your appointment, you have any of the following symptoms, please call our office to discuss the plan for your visit: Cough, difficulty breathing, chills, fever, earache, sore throat, body aches, headaches, diarrhea, or new loss of taste or smell.
In the Dental Clinical Areas:
- The clinical staff may appear to be dressed differently as we are required to wear a higher level of protective gear (gowns, face shields, and special masks).
- We will be using a new disinfecting oral rinse that will be administered before the procedure begins.
- Your visit may seem louder than usual, because we will be starting to use some new devices with the purpose to help disinfect the air.
- The dental clinical area may appear less busy as we are required to modify the flow of our patients to allow sufficient social/physical distancing.
- The Dental Assistants are no longer allowed to step out into the waiting area wearing their protective gear, so we will do our best to accommodate your rescheduling needs and answer any questions you have before you leave the exam room.
- Finally and unfortunately, we can no longer accept hugs or handshakes.
We apologize for the inconvenience of these measures. We hope that you understand the need for these guidelines and that we are staying abreast of all scientific information that informs these decisions.