CHC is thrilled to announce a generous donation of 20 iPads and carts from Propio Language Services to support real-time video interpreter services for our patients!
Since 2021, CHC has partnered with Propio to provide thousands of hours of interpreter services for patients. Last year alone, interpreters assisted CHC patients on more than 18,000 calls, providing services in 66 unique languages.
With the donation of iPads and carts, CHC is now able to provide video-remote interpreting, an improvement over phone-based service that makes communication easier for patients whose primary language is not English and those with hearing loss. With the new equipment, CHC staff can quickly connect with qualified, HIPAA-compliant interpreters in over 300 languages, including American Sign Language.
Video-remote interpreting removes barriers to care, gives patients greater independence in accessing healthcare, and allows our staff and providers to communicate critical information in real time. Thank you, Propio Language Services, for helping us strengthen language access and ensure every patient can receive the best care possible!